STREAMLINE

CRM and automation for online schools.

↳ THE LEAKS

Where an online school leaks

01

Launch leads that go cold.

Every launch brings a wave of sign-ups, and half are never followed up before the cart closes. We capture every lead in the CRM and run the nurture automatically, so a busy launch week does not leak buyers.

02

Students who quietly drop off.

Someone stops at lesson three and no one notices until the refund request. We track progress and trigger re-engagement — a nudge, a message, a tutor task — before the student is gone.

03

Installments tracked in a spreadsheet.

Payment plans, missed installments and reconciliation by hand. We tie payments and installment schedules to the student record, with automated reminders before each due date.

04

Support and content work scattered in chats.

Student questions in DMs, the production pipeline in another chat, nothing on the record. We put support requests and the content / launch pipeline on one board, as tasks with owners and deadlines.

↳ HOW WE SHIP IT

How an Auspex online-school rollout looks

  1. 01

    Map the funnel and student lifecycle.

    From ad or webinar to purchase, onboarding, completion and the next course. We chart where leads stall and where students drop.

  2. 02

    Capture every lead in one place.

    Landing forms, webinar sign-ups, ad leads and DMs from Instagram, Telegram and WhatsApp — all into the CRM, attached to a single student record.

  3. 03

    Automate nurture, payments and reminders.

    Email and messenger sequences, installment reminders, lesson reminders and drop-off re-engagement fire automatically — no one has to remember to chase.

  4. 04

    Run the team on tasks and a shared board.

    Support requests, the content-production pipeline and the launch checklist live as tasks with owners and deadlines, with internal chat in the same workspace.

↳ OUTCOME

What online-school clients typically see

auto
lead nurture and payment reminders, instead of manual follow-up at launch
1 record
per student — lead, payments, course progress and support in one place
24/7
lead capture from landings, webinars and messengers, even outside work hours
on a board
support and content production as tasks, instead of buried in chats
↳ STACK

Stack we typically deploy

  • Bitrix24 (CRM + tasks)
  • SendPulse (email + messenger automation)
  • Webinar & landing-page integrations
  • Payment & installment tracking
  • Telegram / Instagram / WhatsApp omnichannel intake
↳ Our take

Online education is a follow-up business. The school that captures every launch lead, reminds every installment and notices every drop-off keeps the cohort full; the one relying on a spreadsheet and launch-week adrenaline does not. We wire the CRM, the automation and the team’s tasks around how you actually run courses — webinars, cohorts, payment plans and all.

Let's map what this means for your business — in a free 30-minute audit.

Book a free audit →
↳ CASES

How it played out

Business education · Ukraine (managed from the UK)

Business-education association

Problem
A business-education association with programmes for children and adults and a 250-user multi-department structure: enrolment forms on its sites kept failing, mailings and participant intake were manual, and the owner ran it remotely from the UK.
Solution
End-to-end CRM setup and support: lead-capture forms on the sites, an AI agent, mailing and automation integrations (SendPulse, Mailgun, Make.com), an enrolment smart-process with candidate and participant export, corporate mail, instructions and training.
Result
One 250-user portal with enrolment forms, mailings and an intake smart-process; an AI agent launched; SendPulse/Mailgun/Make.com integrations live. VIP support 2024–2026.
Stack
CRM (Enterprise)AI agentSendPulseMailgunMake.comSmart processesWeb forms
Online education · Ukraine

Training center (courses & study groups)

Problem
A training center needed not an out-of-the-box CRM but a custom group-scheduling module on top of it: courses, groups and subgroups as smart processes, date-conflict control, and groups linked to deals (enrolled clients).
Solution
Custom development of a “Group schedule” module (backend + frontend) on top of the CRM: clickable courses/groups open smart processes, date-conflicting groups highlighted in red, course → group → subgroup → deals linkage. Plus Instagram/WhatsApp leads and staff training.
Result
An agreed spec and a custom “Schedule” module, course and group smart processes, and Instagram lead capture.
Stack
CRMCustom module (back + front)Smart processesInstagram captureWhatsApp capture
Education · Ukraine

Education organization

Problem
The accounting↔CRM exchange kept breaking (manual session shutdowns, hanging sessions); a reliable one-way accounting → CRM exchange was needed, plus moving accounting onto a SQL Server.
Solution
Diagnosis and stabilization of the exchange: the accounting → CRM direction confirmed, accounting raised on a SQL Server with RDP access for the specialist, accumulated data loaded, automatic exchange set up; telephony and open channels configured.
Result
The automatic accounting → CRM exchange is stabilized, accounting moved onto a SQL Server; telephony and open channels configured.
Stack
CRM1C → CRM syncSQL ServerTelephonyOpen channels
All cases →
↳ FAQ

Frequently asked

01 Do you work with course platforms and webinar tools?

Yes. We integrate the CRM with your landing pages, webinar tool and course platform, so leads and sign-ups land on the student record automatically. We do not replace your LMS — we wire the sales and lifecycle around it.

02 Can you automate installment payment reminders?

Yes. Payment plans live on the student record with automated reminders before each due date, and a clear view of who is behind — no more spreadsheet reconciliation.

03 How do you handle students dropping off mid-course?

We track course progress and trigger re-engagement when a student stalls — an automated message, or a task for a tutor to reach out — before it becomes a refund.

04 Which CRM do you recommend for an online school?

Usually Bitrix24 or Uspacy for the CRM, tasks and internal chat, with SendPulse for email and messenger automation. We pick based on your volume, channels and budget.

↳ FREE AUDIT 30 min · free · ↓

Ready to Get Your Sales Under Control?

Free process audit — 30 minutes, and you'll receive:

You keep the loss map and the implementation plan after 30 minutes — even if you never become a client. No obligations.

1,200+ companies since 2015 · 30-day median go-live

01 A map of where you're losing leads
02 Priorities: what to automate first
03 An implementation plan for 2-4 weeks
We'll call within 24 hours. The plan is yours, even if we don't work together.