STREAMLINE

CRM and automation for legal.

↳ THE LEAKS

Where a law firm leaks

01

The deadline that lived in one lawyer’s calendar.

A filing date, a limitation period, a hearing — known to one person. They fall ill, the date passes. We put every deadline on the matter with automatic escalation, so the firm never rides on a single memory.

02

The same document, retyped for the fourth time.

Engagement letters, powers of attorney, standard motions — re-keyed each time, with the typos that brings. We build templates that pull from the matter record and generate in one click.

03

The client who had to chase for a status.

“Where is my case?” — a question that costs a partner twenty minutes and the client some trust. We give a structured matter status, and proactive updates fire at milestones.

04

Conflicts and confidentiality on the honour system.

Who can see which matter — tracked in heads and habits. We set role-based access on the matter and contact, with an audit log on every view.

↳ HOW WE SHIP IT
  1. 01

    Map the matter lifecycle.

    Two days with partners and paralegals. Intake → conflict check → engagement → work → billing → close. We document it, usually for the first time.

  2. 02

    Build matter pipelines.

    Practice-area funnels with required fields, deadlines, responsible lawyers and stage gates. The matter, not the inbox, becomes the unit of work.

  3. 03

    Automate documents.

    Templates that merge client and matter data — engagement letters, PoAs, standard filings — generated in one click, versioned, stored on the matter.

  4. 04

    Wire deadlines and billing.

    A deadline calendar with escalation, time capture on the matter, billing prep from logged work. Less leakage, fewer missed dates.

  5. 05

    Coordinate the matter team.

    Drafting, reviews and filing handoffs between lawyers and paralegals become tasks on the matter, with deadlines and an internal thread per matter — so nothing waits unseen in someone’s inbox.

↳ OUTCOME
end-to-end
CRM delivered for a Poland legal-tech firm — intake to billing in one system
0 missed
critical deadlines slipping through a single calendar, once every date escalates automatically
1-click
document generation from the matter record — no more retyping engagement letters
role-based
access and audit logs on every matter, so confidentiality is configured, not assumed
↳ STACK

Stack we typically deploy

  • Bitrix24 (CRM + tasks + telephony)
  • Matter pipelines per practice area
  • Document templates & generation (PoAs, engagement letters, filings)
  • Deadline calendar with escalation
  • Role-based access + audit logs (confidentiality)
  • Task management + internal chat (matter-team coordination)
↳ Our take

Legal work is deadline-and-document work wrapped around expertise. The firm that never misses a date and never retypes a letter bills its hours to law instead of admin. We do not replace your legal judgement — we make sure nothing falls through while you exercise it.

Let's map what this means for your business — in a free 30-minute audit.

Book a free audit →
↳ CASES

How it played out

Legal services · Poland
Problem
A legal-tech firm needed a structured CRM to run its work in one place.
Solution
A CRM implementation delivered end-to-end, with workflow automation around the firm’s process.
Result
A structured CRM delivered and in use, with workflow automation in place.
Stack
CRM platformWorkflow automation
All cases →
↳ FAQ

Frequently asked

01 Is client data kept confidential and access controlled?

Yes. Role-based access on every matter and contact, audit logs on each view, EU hosting with a DPA. Confidentiality stops being a matter of trust and becomes a matter of configuration.

02 Can you generate our standard documents automatically?

Yes — engagement letters, powers of attorney, standard motions and the like. Templates merge client and matter data and generate in one click, versioned and stored on the matter.

03 Do you handle deadline and limitation tracking?

Yes. Every deadline lives on the matter with automatic reminders and escalation, so a critical date never depends on one person’s calendar.

04 We are a small firm — is this overkill?

No. We start with the two things that hurt most — deadlines and documents — and grow from there. A small firm reaches go-live in 2–4 weeks without a heavy rollout.

↳ FREE AUDIT 30 min · free · ↓

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1,200+ companies since 2015 · 30-day median go-live

01 A map of where you're losing leads
02 Priorities: what to automate first
03 An implementation plan for 2-4 weeks
We'll call within 24 hours. The plan is yours, even if we don't work together.