# Auspex — full content

> Auspex implements CRM systems (Bitrix24, monday.com, Pipedrive, Zoho, SendPulse, Uspacy) and automates business processes with AI for small and mid-sized businesses (5–50 people). Operating since 2015, built on 20+ years of the team's CRM expertise. 1200+ automated companies, 1500+ projects. Offices in Las Palmas de Gran Canaria (Spain) and Lviv (Ukraine). Multilingual site: Ukrainian (default), Russian, English, Spanish. GDPR-compliant.

## Key facts

- On the market since: 2015 (on the back of 20+ years of the team's CRM experience).
- Legal entity: Auspex Streamline SL — Spanish sociedad limitada, incorporated 2023, CIF B56341829.
- Track record: 1200+ companies automated, 1500+ projects delivered.
- Audience: businesses with 5–50 employees that want to stop losing leads and tidy up sales.
- Offices: Las Palmas de Gran Canaria, Spain (+34 618 489 209) · Lviv, Ukraine (+38 044 300 24 01).
- Languages: Ukrainian (default), Russian, English, Spanish.
- Compliance: every implementation includes GDPR-compliant data handling, consent management, and data-deletion workflows.

## Services

- [CRM Implementation](https://auspex.company/en/services/crm-implementation/): CRM implementation with a Ukraine delivery team and an office in Spain: process audit, system selection, setup, training, support. 1,500+ projects since 2015.
- [Business Process Automation](https://auspex.company/en/services/automation/): Automatic lead distribution, follow-ups, reminders, reports, integrations. Your team sells — the system handles routine. Zero lost leads.
- [CRM Audit](https://auspex.company/en/services/crm-audit/): Diagnosis of existing CRM: what works, what doesn't, where bottlenecks are. Optimization plan with specific steps in 2-3 days. Free initial consultation.
- [Custom CRM Applications](https://auspex.company/en/services/crm-apps/): Custom modules, integrations, calculators and reports for CRM. When standard features aren't enough, we build for your processes. 20+ years of expertise.
- [AI Agents for Your CRM](https://auspex.company/en/services/ai-chatbots/): AI agents for customer communication automation — together with Grow2.ai. Integration with CRM, messengers and website. From scripts to autonomous agents.

## Pricing and timelines

- CRM implementation for a 5–20 person company typically costs €800–€2,000; exact price depends on the number of funnels, integrations, and automation level, and is calculated during a free audit.
- Basic setup: 2–4 weeks. Full implementation with automations: 1–2 months. We start with the minimum and scale gradually.
- Team adoption: first results in 3–5 days, full adoption in 2–3 weeks.
- Data migration (from Excel or another CRM — contacts, deal history, notes): typically 1–2 days.
- Support: 30 days included in every project; afterwards optional support packages from €200/month.
- Budget options for very small teams: from €30/month.

## Process

1. Free audit of your sales and operations processes.
2. Adaptation: configure only what's needed for your processes (not 200 features at once).
3. Training on real tasks — start with 3 core features that make managers' work easier.
4. Gradual scaling as the team adopts the system and asks for more.

## Products supported

- [Uspacy](https://auspex.company/en/products/uspacy/): Ukrainian CRM system. A unified workspace for managing key processes with a focus on results.
- [monday.com](https://auspex.company/en/products/monday/): Project management, CRM, and process automation platform. Flexible, visual, scalable.
- [Pipedrive](https://auspex.company/en/products/pipedrive/): CRM for sales optimization. Main goal — help track deals and effectively interact with customers.
- [Zoho](https://auspex.company/en/products/zoho/): Integrated platform: CRM, automation, analytics — for making informed decisions.
- [SendPulse](https://auspex.company/en/products/sendpulse/): Multichannel automation platform: email, chatbots, SMS, web notifications.
- [Bitrix24](https://auspex.company/en/products/bitrix24/): All-in-one business platform: CRM, project management, telephony, communications. Ideal for teams of 10-50. On the Ukrainian and Russian sites the page covers support of existing portals and managed migration to other CRMs.

## Industries

CRM and automation tailored per sector: [Retail](https://auspex.company/en/industries/retail/), [Manufacturing & Industry](https://auspex.company/en/industries/manufacturing/), [B2B Distribution](https://auspex.company/en/industries/distribution/), [Real Estate](https://auspex.company/en/industries/real-estate/), [Logistics](https://auspex.company/en/industries/logistics/), [Automotive](https://auspex.company/en/industries/automotive/), [Food & Beverage](https://auspex.company/en/industries/food-beverage/), [Fashion & Apparel](https://auspex.company/en/industries/fashion/), [Healthcare & Wellness](https://auspex.company/en/industries/healthcare/), [Interior & Decor](https://auspex.company/en/industries/interior-design/), [Construction & Development](https://auspex.company/en/industries/construction/), [Beauty & Wellness](https://auspex.company/en/industries/beauty-wellness/), [Media & Marketing](https://auspex.company/en/industries/media-marketing/), [Online Education](https://auspex.company/en/industries/education/), [Legal](https://auspex.company/en/industries/legal/), [Financial Leasing](https://auspex.company/en/industries/leasing/), [Recruiting & HR](https://auspex.company/en/industries/recruiting/), [Visa & Immigration](https://auspex.company/en/industries/visa-services/).

## FAQ

**How much does CRM implementation cost?** It depends on the complexity of your processes and the number of integrations. A typical project for a company with 5-20 employees costs €800-€2,000 for implementation. We'll calculate the exact cost during a free audit.

**How long does implementation take?** Basic setup — 2-4 weeks. Full implementation with automations — 1-2 months. We start with the minimum and scale gradually.

**What if our managers resist the new CRM?** That's a normal reaction — we see it in 80% of projects. That's why we start with 3 basic features that simplify the manager's work (not complicate it). After 2 weeks, managers themselves ask to enable new features.

**We've already tried CRM — it didn't work. Why would it be different with you?** Usually CRM "doesn't work" not because of the system, but because of the implementation: managers were given 200 features and told "figure it out". We do it differently: audit → adaptation to your processes → training on real tasks → gradual scaling.

**Which CRM system do you recommend?** It depends on your tasks, budget, and team size. We work with Uspacy, monday.com, Pipedrive, Zoho, SendPulse, and Bitrix24. We'll select the optimal option during the audit.

**Is there support after implementation?** 30 days of support are included in every project. After that — optional support packages from €200/month.

**We're a small company (5 people). Do we even need CRM?** If you have sales from multiple channels and at least 2 managers — yes. CRM pays for itself from the first month by capturing leads that used to be lost. For small teams, there are budget options from €30/month.

**Do you work with Bitrix24?** Yes. Bitrix24 is one of our core platforms — we implement both Cloud and On-Premise versions. It's ideal for teams of 10-50 who need CRM, telephony, and project management in one system.

**Do you support GDPR compliance?** Absolutely. All our implementations include GDPR-compliant data handling, consent management, and data deletion workflows.

## Company

- [About](https://auspex.company/en/about/): who we are, the team, and how we work.
- [Case studies](https://auspex.company/en/cases/): real CRM implementations and automations with named clients.
- [Reviews](https://auspex.company/en/reviews/): client testimonials.
- [Partners](https://auspex.company/en/partners/): platform and integration partners.
- [Contact](https://auspex.company/en/contact/): book a free CRM audit.
- Founder: Andrew Maryasov ([amaryasov.expert](https://amaryasov.expert), [LinkedIn](https://www.linkedin.com/in/andrewmaryasov/)).

## Blog

- [З Bitrix24 на Uspacy](https://auspex.company/uk/blog/bitrix24-vs-uspacy/) (UK/RU)
- [When CRM Automation Actually Pays Off: Three Stories](https://auspex.company/en/blog/crm-automation-payback/)
- [Class scheduling: a custom module on top of the CRM instead of manual planning](https://auspex.company/en/blog/training-center-scheduling-module-case/)
- [GRO: from 10 orders a month to 10 a day. The role of CRM and ERP sync](https://auspex.company/en/blog/gro-ecommerce-crm-erp-case/)
- [Why CRM doesn't deliver ROI: unpacking the number everyone quotes](https://auspex.company/en/blog/crm-roi-why-implementations-fail/)
- [AI Forward Deployed Engineer: the role SMBs buy without knowing its name](https://auspex.company/en/blog/fde-role-smb-buys-unnamed/)
- [Bitrix24 vs Zoho CRM](https://auspex.company/en/blog/bitrix24-vs-zoho/) (EN/ES)
- [Pipedrive vs Zoho CRM](https://auspex.company/en/blog/pipedrive-vs-zoho/)
- [An AI agent as stylist and fitting room: a case from a clothing chain](https://auspex.company/en/blog/ai-agent-fashion-retail-case/)
- [Best CRM for SMBs in Spain: An Honest Implementer's Guide (2026)](https://auspex.company/en/blog/best-crm-for-smb-spain/)
- [Best CRM for Businesses in Ukraine in 2026: A Buyer's Guide](https://auspex.company/en/blog/best-crm-for-ukraine-business/)
- [How to Choose a CRM Implementation Partner (a Partner's Honest Checklist)](https://auspex.company/en/blog/best-crm-implementation-partner/)
- [Migrating off Zoho Creator: a financial calculator rewritten in a few days](https://auspex.company/en/blog/zoho-creator-rewrite-case/)
- [Where to start automating in a small business: 5 boring processes that pay back first](https://auspex.company/en/blog/where-to-start-automation-smb/)
- [Discovery: 40 hours of work, or 3 with an AI agent](https://auspex.company/en/blog/discovery-40-hours-to-3-with-ai/)
- [How we roll out a CRM: eight steps](https://auspex.company/en/blog/how-auspex-rolls-out-crm/)
- [Bitrix24 vs Pipedrive](https://auspex.company/en/blog/bitrix24-vs-pipedrive/) (EN/ES)
- [How to choose a CRM for a 5–50 person business](https://auspex.company/en/blog/how-to-choose-a-crm-for-smb/)
- [CRM vs Excel](https://auspex.company/en/blog/crm-vs-excel/)
- [monday.com vs Uspacy](https://auspex.company/en/blog/monday-vs-uspacy/)
- [The business that runs on chat](https://auspex.company/en/blog/business-that-lives-in-chat/)
- [Four to six weeks to a working CRM, week by week](https://auspex.company/en/blog/crm-in-4-6-weeks-week-by-week/)
- [Automations that pay for themselves in the first month](https://auspex.company/en/blog/automations-that-pay-for-themselves/)
- [Bitrix24 vs HubSpot](https://auspex.company/en/blog/bitrix24-vs-hubspot/) (EN/ES)
- [Bitrix24 vs monday.com](https://auspex.company/en/blog/bitrix24-vs-monday/) (EN/ES)
- [Where retail money quietly leaks](https://auspex.company/en/blog/where-retail-money-leaks/)

## Brand ecosystem

Auspex is part of a three-brand ecosystem: Auspex (CRM implementation and automation), [Grow2.ai](https://grow2.ai) (AI agents and AI consulting), and Andrew Maryasov ([amaryasov.expert](https://amaryasov.expert), personal brand and thought leadership).

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