# AI Chatbots for CRM & Business | Auspex + Grow2.ai

> AI chatbot development for customer communication automation. Integration with CRM, messengers, website. From simple scripts to smart AI agents.

Source: https://auspex.company/en/services/ai-chatbots/

[Services](/en/services/) / AI Chatbots for CRM

# AI Chatbots for CRM

Half your customer queries are routine. The bot handles them 24/7, hands the complex ones to a human — and logs everything in CRM.

Timeline

3–6 weeks

Starting at

from €1,360

Includes

24/7 replies

Live in

Grow2.ai stack

↳ THE PROBLEM

## AI Chatbots for CRM

Together with our AI division Grow2.ai, we create chatbots that don't just follow scripts, but understand context and help customers. Full integration with your CRM system.

↳ HOW WE SHIP IT

## How We Build AI Bots

1

### Requirements Analysis

We define chatbot tasks: handling typical inquiries, lead qualification, meeting booking, FAQ responses — or all at once.

2

### Technology & Platform Selection

From simple scripted bots to full AI agents based on LLM. Platforms: Telegram, WhatsApp, Facebook Messenger, website widget.

3

### Development & Model Training

We configure logic, train the bot on your knowledge base and typical dialogues. Integrate with CRM for automatic lead creation.

4

### Testing & Launch

We test various scenarios, launch in real conditions, monitor response quality.

5

### Optimization

We analyze dialogues, improve responses, add new scenarios based on real customer inquiries.

↳ THE OUTCOME

## What You Get

01

AI bot handling typical customer inquiries 24/7

02

Automatic lead and contact creation in CRM from bot dialogues

03

The bot absorbs the flow of routine questions (FAQs, order status, booking) — freeing your team for complex conversations and selling.

Let's map what this means for your business — in a free 30-minute audit.

[Book a free audit →](#contact)

↳ FAQ

## Frequently Asked Questions

01 Will a bot replace my team? +

No. The bot takes the flow of routine requests — FAQ, order status, booking — and runs 24/7. It frees your managers from the repetitive work for complex conversations and sales; it doesn't cut headcount.

02 Which channels does the bot run on? +

Telegram, WhatsApp, Facebook Messenger, and a website widget. We pick the channels where your customers actually talk and connect the bot to your CRM so conversations become leads and contacts automatically.

03 Is it a simple scripted bot or real AI? +

It depends on the job — from scripted bots for well-defined processes to full LLM-based AI agents that understand context. We build them with our AI division, Grow2.ai, and train the bot on your knowledge base.

04 What happens when the bot can't answer? +

It hands the conversation to a human — the customer is never left stuck. After launch we review real dialogs, improve the answers, and add new scenarios.

↳ FREE AUDIT 30 min · free · ↓

## Ready to Get Your Sales Under Control?

Free process audit — 30 minutes, and you'll receive:

1,200+ companies since 2015 · 30-day median go-live

01 A map of where you're losing leads

02 Priorities: what to automate first

03 An implementation plan for 2-4 weeks

We'll call within 24 hours. The plan is yours, even if we don't work together.