# SMS Marketing: SMS + Viber for Uspacy — free app | Auspex > Free. Bring customers back and close deals faster: SMS & Viber campaigns from your CRM, automatic messages on pipeline stages, and Viber→SMS fallback. Source: https://auspex.company/en/apps/sms-marketing/ [Apps](/en/apps/) / SMS Marketing: SMS + Viber — free [For Uspacy](/en/products/uspacy/) # SMS Marketing: SMS + Viber — free A free app: SMS and Viber campaigns straight from your CRM [Documentation →](/en/docs/sms-marketing/) ![SMS Marketing: SMS + Viber — free](/images/apps/sms-marketing/icon.svg) Emails go unread and calls go unanswered — but customers read SMS and Viber. SMS Marketing turns your Uspacy base into a sales channel: a promotion for a segment, a payment reminder, a message at the very moment a deal moves to a new stage — without exporting contacts to third-party services. The app is free: no subscription, no plans, no in-app purchases. You pay only AlphaSMS for the messages you send. ## What the app does 07 01 ### Bulk campaigns - Audience: contacts, leads, deals or companies from a saved Uspacy filter - Before launch you see how many people will get the message and how much it will cost - Send now or schedule for the date and time you need - A campaign can be paused, resumed or cancelled - The campaign list shows how many were delivered, read, are still on the way and failed 02 ### Viber → SMS fallback - A Viber message goes first; if it is not delivered, the customer gets an SMS - You keep the reach and pay for the channel that delivered the message 03 ### Automatic messages on pipeline stages - A deal or a lead moves to "Paid", "Shipped" or "Booking confirmed" — the customer gets the message right away - Set it up once — after that it works without the manager - Duplicate protection and quiet hours: a night-time message waits until morning 04 ### Templates and the AI editor - A template fills in the name, deal title, amount and other CRM card fields: one template — thousands of personal messages - In Viber: an image, a button linking to your site or payment page, or a carousel of 2 to 5 cards; images upload straight from your computer - The AI editor rewrites a text in 6 styles: formal, shorter, friendly, business, creative, fix mistakes - The AI keeps the language of the message and every variable, and warns you if the new text takes more SMS 05 ### Sending from the customer card - A manager writes to the customer without leaving the deal, lead or contact - A counter shows the number of SMS parts and the cost before sending; transliteration helps fit the text into fewer SMS - Every message lands in the card timeline with its status — up to "read" in Viber 06 ### Budget and reports - Before launch the campaign cost is checked against your AlphaSMS balance: a campaign you cannot afford does not start - Your AlphaSMS balance is always visible in the top bar of the app - Reports for 7, 30 or 90 days: sent, delivered, undelivered, delivery rate and spend by day 07 ### Stop list and security - Numbers on the stop list get no messages at all — neither campaign nor automatic; add them one by one or as a list - The AlphaSMS key is stored encrypted separately for each portal, and portal data is isolated - Personal data older than 90 days is anonymised automatically ## How it looks ![The campaign list with progress and the New campaign button](/_astro/campaigns-1.C6xFKZjw_ZOQYJf.webp) The campaign list with progress and the New campaign button ![The new template form](/_astro/templates-1._GqVHEgY_Z1fNXFa.webp) The new template form ![The new automation rule form](/_astro/automation-1.D9LjePF-_Z1wR7r.webp) The new automation rule form ![Metric cards and the 30-day chart](/_astro/analytics-1.eu0zgwr5_1yAorR.webp) Metric cards and the 30-day chart ## Who it is for A good fit for online stores (order status, repeat sales), appointment-based businesses (confirmations and reminders), sales teams (follow-up after a meeting) and any company with a customer base (promotions and announcements). ## How to start 1. Install the app — it is free 2. [Sign up for AlphaSMS](https://alphasms.ua?ref=HWm) and create an API key in your account (Settings → API) 3. Paste the key on the "Provider" tab — the app checks it and shows your balance 4. Send your first message from a card, launch a campaign or turn on automatic messages ## Pricing The app is free. Messages are paid directly to AlphaSMS at the provider’s rates — an AlphaSMS account is required. ↳ FREE AUDIT 30 min · free · ↓ ## Ready to Get Your Sales Under Control? Free process audit — 30 minutes, and you'll receive: 1,200+ companies since 2015 · 30-day median go-live 01 A map of where you're losing leads 02 Priorities: what to automate first 03 An implementation plan for 2-4 weeks We'll call within 24 hours. The plan is yours, even if we don't work together.